Privacy Policy

1. Who We Are

Visit A Story (“we”, “us”, or “our”) shares stories, guides and historical insights through visitastory.com.
Our goal is to help readers discover and experience places that carry stories from the past.

If you have any questions about this policy, you can contact us at:
📧 laura@visitastory.com

2. Information We Collect

We may collect:

  • Contact details — such as your name and email address when you subscribe to our newsletter or submit a form.
  • Form messages — when you contact us through our site.
  • Analytics data — such as your browser type, country and pages visited (via tools like Google Analytics).
  • Technical data — like IP address and cookies used to improve site performance and security.

3. How We Use Your Information

We use your information to:

  • Send newsletters, stories and updates you’ve requested.
  • Respond to enquiries or feedback.
  • Maintain and improve our website’s performance and security.
  • Comply with legal obligations.

We never sell or rent your personal information to third parties.

4. Lawful Bases for Processing

Under GDPR, we rely on:

  • Consent — for email subscriptions and marketing communications.
  • Legitimate interest — for responding to contact-form enquiries and general website operation.
  • Legal obligation — where data must be kept for record-keeping or compliance.

5. How Long We Keep Your Data

We retain personal data only as long as necessary for the purposes collected:

  • Newsletter data — until you unsubscribe.
  • Contact-form messages — for up to 12 months, unless continued correspondence requires otherwise.
  • Analytics data — for standard retention periods set by our analytics provider.

6. Your Rights

You have the right to:

  • Access, correct or delete your personal data.
  • Withdraw consent at any time (unsubscribe links are included in every email).
  • Complain to your local data protection authority if you believe your rights have been violated.

To exercise any of these rights, email laura@visitastory.com.

7. Cookies & Analytics

Our site uses cookies to enhance browsing and track anonymised visitor data.
You can adjust your browser settings to refuse cookies if you prefer.

8. Third-Party Services

We use trusted partners such as:

  • HubSpot (for managing newsletter subscriptions and enquiries)
  • Google Analytics (for anonymised visitor statistics)
    These providers process data in accordance with GDPR and standard contractual clauses where applicable.

9. Security

We use SSL encryption and secure hosting to protect your information.
Only authorised administrators can access submitted data.

10. Changes to This Policy

We may update this policy occasionally. Any major updates will be dated at the top of this page.

Last updated: October 2025

11. Contact Us

If you have questions about this policy or how your data is handled, contact:
📧 laura@visitastory.com